Returns & Exchanges
At Pet Life, we want you and your pet to love your new style, so we offer a flexible 30-day return policy for all unworn apparel and accessories. Simply ensure items are free of pet hair and in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original bag, ensuring all tags are attached and the garment is clean and hair-free.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the return, we will process your refund or ship out your exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing